Reference: 2305-0086
Product: N/A
Hazard: The product presents a high risk of electric shock as under particular circumstances, the design of the product can allow condensation to accumulate in the part of the window where the transformer and actuator are mounted. This can cause metal parts of the flat roof window, such as the chain, reset button and rain sensor, to become live. A person may touch part of the product at a high voltage and receive an electric shock or be electrocuted.
Corrective Action: Velux have implemented two service solutions to address the safety risk.
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