Product Safety Report: Joule Hot Water Systems ModulAir Heat Pump (2405-0107)

Reference: 2405-0107

Product: N/A

Hazard: The product has been identified as presenting a risk of fire as there are certain circumstances in which the internal electrical connection in the ModulAir All E Heat Pump can overheat, melt and breakdown. Despite the presence of a Residual Current Breaker with Over-Current (RCBO), it is possible that the electrical connectors may continue to overheat, resulting in the generation of smoke and fumes. It may present a risk of burns or fire if contact is made with flammable materials inside or close to the unit.

Corrective Action: Joule Hot Water Systems UK Ltd have contacted owners to arrange an upgrade to the ModulAir All E Heat Pump.

PDF: Download